Tracking down bugs - Filemaker lost connection

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Tracking down bugs - Filemaker lost connection

dealtek@gmail.com
Hi all,

I am trying to track down the problem in a clients FileMaker office.

FMP v11 (50 file) solution
FMS v11 in same office
All users are on older cat5 ethernet
All users are on MACS


There are several users, and a few of them are experiencing the filemaker error (while working not sleeping) that says - lost the connection to server and then FileMaker will quit.

Most iMacs are using latest OS 10.10. The tech mentioned that this problem seems to have gotten worse since recent upgrade from older OS to OS 10.10.

This has is been happening for several months possibly a few times a day to mostly 2 users. Most of them say that there is one master "test file" where it seems to be happening most of the time.

These are some large files that have been working the same for years.

Personally I think it might be more of an ethernet network issue. That is being looked into by the tech.

As far as filemaker. I was thinking of taking the files offline and doing a compact - smaller copy of them and putting the new one's back.

Also I was going to do a RECOVER of the files. If I understand correctly - THESE files should NOT be used - but just for checking to find flaws. Correct?

Q: an issue is, that I'm not sure how to look at the log files afterward to see possible REAL issues from the many log info lines... Are there some special keywords that I can search for to find actual errors?

I find it hard to tell the difference between info lines and ACTUAL PROBLEM/REPAIR lines

what keywords / phrases should I look for?


ex lines...

2017-04-20 13:24:56.387 -0700 Follow.fp7 0  Recovering: custom menu '[Show Window]' (25)
Rebuilding table alias catalog order list: custom
2017-04-20 13:19:36.480 -0700 MainContacts.fp7 0  Deleted relational dependencies

... seems like Deleted relational dependencies might be something REAL that got fixed?


--
Thanks,
Dave - DealTek
[hidden email]
[db-17]

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Re: Tracking down bugs - Filemaker lost connection

dealtek@gmail.com
recover questions...

I am looking for keywords to search the logs to find actual problems...

found this...

- This item changed : problem is which item - the one above or below this line?
and
- Rebuilt group with 6 object(s)
- Updated last layout part key (1)
- Deleted invalid layout part
- Reset table view

others

Any tips on how to handle all this?

Any good urls to deal with this?

point: these files are legacy and these problems may go back before my time....

Q: rather then toss the current problem file - can you use the logs to see problems and maybe hand fix them without reverting to an older copy?






>
>
> Also I was going to do a RECOVER of the files. If I understand correctly - THESE files should NOT be used - but just for checking to find flaws. Correct?
>
> Q: an issue is, that I'm not sure how to look at the log files afterward to see possible REAL issues from the many log info lines... Are there some special keywords that I can search for to find actual errors?
>
> I find it hard to tell the difference between info lines and ACTUAL PROBLEM/REPAIR lines
>
> what keywords / phrases should I look for?
>
>
> ex lines...
>
> 2017-04-20 13:24:56.387 -0700 Follow.fp7 0  Recovering: custom menu '[Show Window]' (25)
> Rebuilding table alias catalog order list: custom
> 2017-04-20 13:19:36.480 -0700 MainContacts.fp7 0  Deleted relational dependencies
>
> ... seems like Deleted relational dependencies might be something REAL that got fixed?
>
>
> --
> Thanks,
> Dave - DealTek
> [hidden email]
> [db-17]
>


--
Thanks,
Dave - DealTek
[hidden email]
[db-17]

_______________________________________________
FMPexperts mailing list
[hidden email]
http://lists.ironclad.net.au/listinfo.cgi/fmpexperts-ironclad.net.au