Re: FMPexperts Digest, Vol 113, Issue 27

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Re: FMPexperts Digest, Vol 113, Issue 27

James Thomas-9
Thanks Justin (re message #4)

I did as you said but this simply starts a new page, which does keep the
entry's records together.

Imagine a dictionary with a headword at the bottom of a page and the info
about it starts on the next column or page.  This is the sort of thing I'm
trying to avoid. I want to push the headword to the next column or page to
keep it with its info.

Hopefully, this makes sense.


Thanks again


James

On 25 July 2017 at 22:03, <[hidden email]> wrote:

> Send FMPexperts mailing list submissions to
>         [hidden email]
>
> To subscribe or unsubscribe via the World Wide Web, visit
>         http://lists.ironclad.net.au/listinfo.cgi/fmpexperts-
> ironclad.net.au
> or, via email, send a message with subject or body 'help' to
>         [hidden email]
>
> You can reach the person managing the list at
>         [hidden email]
>
> When replying, please edit your Subject line so it is more specific
> than "Re: Contents of FMPexperts digest..."
>
>
> Today's Topics:
>
>    1. Re: FMS 11 admin misbehaviour ([hidden email])
>    2. Re: FMS 11 admin misbehaviour ([hidden email])
>    3. Printing - keeping stuff together (James Thomas)
>    4. Re: Printing - keeping stuff together (Comcast IMAP)
>    5. FM14 Webdirect issue (Sue Carter)
>    6. Re: FM14 Webdirect issue (BEVERLY VOTH)
>    7. Re: FM14 Webdirect issue (Sue Carter)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Tue, 25 Jul 2017 09:56:29 +0200
> From: [hidden email]
> To: <[hidden email]>
> Subject: Re: FMS 11 admin misbehaviour
> Message-ID: <[hidden email]>
> Content-Type: text/plain; charset=UTF-8
>
>   I've seen the very same symptoms with a FMS on a virtual macchine
> with Windows server 2008 Restarting fixed the issue Ciao G. Pupita I
> have FMS 11.0.5.510 running on Mac OS 10.6.8. It is hosting 1 file.
> Clients are able to connect etc. There are 3 schedules set up: backup
> hourly, backup daily, backup weekly. Firstly, the schedules say ?last
> run? of a few days ago. Which is odd because two of them should be
> running each day, but even odder is that the backup folder has backups
> from today, as there should be. There are also appropriate events
> visible in the Log Viewer. The real problem however is that when I go to
> edit any of those backup schedules I get stuck on Step 4 ?Select the
> backup folder and options?. It is here that the backup folder is meant
> to be specified. Again, for the existing schedules the current value for
> backup folder appears correct (and further evidenced by the fact that
> backups are landing in the right place) ? but the Schedule Assistant is
> saying the path is ?Not a valid path?. The path looks like ?filemac:/JA7
> HD/Library/Filemaker Server/Data/Backups/?, which also matches the
> actual intended (and apparently working) backup folder. And yet .. ?Not
> a valid path?. Anyone seen any of this behaviour before? I?ll try a
> restart soonish, but I don?t know if this issue will re-occur. e.
> _______________________________________________ FMPexperts mailing list
> [hidden email] [1]
> http://lists.ironclad.net.au/listinfo.cgi/fmpexperts-ironclad.net.au [2]
>
>
>
>
> Links:
> ------
> [1] mailto:[hidden email]
> [2]
> http://lists.ironclad.net.au/listinfo.cgi/fmpexperts-ironclad.net.au
>
>
> ------------------------------
>
> Message: 2
> Date: Tue, 25 Jul 2017 09:56:28 +0200
> From: [hidden email]
> To: <[hidden email]>
> Subject: Re: FMS 11 admin misbehaviour
> Message-ID: <[hidden email]>
> Content-Type: text/plain; charset=UTF-8
>
>   I've seen the very same symptoms with a FMS on a virtual macchine
> with Windows server 2008 Restarting fixed the issue Ciao G. Pupita I
> have FMS 11.0.5.510 running on Mac OS 10.6.8. It is hosting 1 file.
> Clients are able to connect etc. There are 3 schedules set up: backup
> hourly, backup daily, backup weekly. Firstly, the schedules say ?last
> run? of a few days ago. Which is odd because two of them should be
> running each day, but even odder is that the backup folder has backups
> from today, as there should be. There are also appropriate events
> visible in the Log Viewer. The real problem however is that when I go to
> edit any of those backup schedules I get stuck on Step 4 ?Select the
> backup folder and options?. It is here that the backup folder is meant
> to be specified. Again, for the existing schedules the current value for
> backup folder appears correct (and further evidenced by the fact that
> backups are landing in the right place) ? but the Schedule Assistant is
> saying the path is ?Not a valid path?. The path looks like ?filemac:/JA7
> HD/Library/Filemaker Server/Data/Backups/?, which also matches the
> actual intended (and apparently working) backup folder. And yet .. ?Not
> a valid path?. Anyone seen any of this behaviour before? I?ll try a
> restart soonish, but I don?t know if this issue will re-occur. e.
> _______________________________________________ FMPexperts mailing list
> [hidden email] [1]
> http://lists.ironclad.net.au/listinfo.cgi/fmpexperts-ironclad.net.au [2]
>
>
>
>
> Links:
> ------
> [1] mailto:[hidden email]
> [2]
> http://lists.ironclad.net.au/listinfo.cgi/fmpexperts-ironclad.net.au
>
>
> ------------------------------
>
> Message: 3
> Date: Tue, 25 Jul 2017 13:59:18 +0200
> From: James Thomas <[hidden email]>
> To: Filemaker Experts <[hidden email]>
> Subject: Printing - keeping stuff together
> Message-ID:
>         <CAH=iLwEc3JUn5wLZxrFYKadj8PQ0-fWbPtb=GT150EoWG=pBWA@mail.
> gmail.com>
> Content-Type: text/plain; charset="UTF-8"
>
> Hi,
>
> I'm printing a long document that has two sub summary parts followed by a
> body part (after the heading stuff). Is there any way to prevent a sub
> summary item from being the last thing on a page, i.e. appearing without
> any of its associated data? This means making sure it goes to the top of
> the next page. I don't mind if there is some extra white space at the
> bottom of the pages.
>
> FMP 11 Advanced.
>
>
> Thanks
>
>
> James
>
>
> --
>
> James Thomas
> 60200 Brno
> Czech Republic
> Tel +420 5155 486 40
>
>
> ------------------------------
>
> Message: 4
> Date: Tue, 25 Jul 2017 07:41:02 -0700
> From: Comcast IMAP <[hidden email]>
> To: [hidden email]
> Subject: Re: Printing - keeping stuff together
> Message-ID: <[hidden email]>
> Content-Type: text/plain;       charset=us-ascii
>
> Yes - create a new subsummary part, have it show 'below'.  Set it to show
> up when sorted by some particular field probably the same field as used on
> your current sub-summary, so that it shows up at the same times.  Configure
> it with "break after 'n' occurrences", and set n=1.  This way you will get
> a new page for every subsummary part.
>
> -- Justin
>
> > On Jul 25, 2017, at 04:59, James Thomas <[hidden email]> wrote:
> >
> > Hi,
> >
> > I'm printing a long document that has two sub summary parts followed by a
> > body part (after the heading stuff). Is there any way to prevent a sub
> > summary item from being the last thing on a page, i.e. appearing without
> > any of its associated data? This means making sure it goes to the top of
> > the next page. I don't mind if there is some extra white space at the
> > bottom of the pages.
> >
> > FMP 11 Advanced.
> >
> >
> > Thanks
> >
> >
> > James
> >
> >
> > --
> >
> > James Thomas
> > 60200 Brno
> > Czech Republic
> > Tel +420 5155 486 40
> > _______________________________________________
> > FMPexperts mailing list
> > [hidden email]
> > http://lists.ironclad.net.au/listinfo.cgi/fmpexperts-ironclad.net.au
>
>
>
> ------------------------------
>
> Message: 5
> Date: Tue, 25 Jul 2017 12:45:40 -0400
> From: Sue Carter <[hidden email]>
> To: Filemaker FM Experts <[hidden email]>
> Subject: FM14 Webdirect issue
> Message-ID: <[hidden email]>
> Content-Type: text/plain; charset=utf-8; format=flowed
>
> I have a client with a solution on Filemaker Server 14 using Webdirect.
> They have users from all other the country accessing the database.
>
> One client in Sacramento keeps getting the spinning wheel, sometimes
> when they've just logged in and other times after they entered some
> data. I've checked that they are using the correct browsers and versions
> as well as correct version of Java. They do not have anti-virus software
> running. Users are all using the same security privilege set and no
> scripts use case statements based on location.
>
> Concurrent connections are not being exceeded.
>
> I tried looking online to see if there are minimum hardware requirements
> for a client computer to access via webdirect (ie min RAM, etc.) but
> couldn't find anything (just browser requirements).
>
> Because it's just one user out of 100s with this issue I'm pretty
> certain it's something on their end but I'm not sure what else I should
> be looking for.
>
> I also have two other clients hosted on the same server who have no
> issues with webdirect at all.
>
> Thanks for any suggestions.
>
> Sue Carter
> Fairhaven Software Products
> Ottawa, ON
>
>
>
> ------------------------------
>
> Message: 6
> Date: Tue, 25 Jul 2017 12:51:10 -0400
> From: BEVERLY VOTH <[hidden email]>
> To: [hidden email]
> Subject: Re: FM14 Webdirect issue
> Message-ID: <[hidden email]>
> Content-Type: text/plain; charset=us-ascii
>
> Did you search
> * https://community.filemaker.com
> for "blue spinning circle/wheel"? FMS14 & FMS15 seemed to have more
> reports on that.
>
> Beverly
> > On Jul 25, 2017, at 12:45 PM, Sue Carter <[hidden email]>
> wrote:
> >
> > I have a client with a solution on Filemaker Server 14 using Webdirect.
> They have users from all other the country accessing the database.
> >
> > One client in Sacramento keeps getting the spinning wheel, sometimes
> when they've just logged in and other times after they entered some data.
> I've checked that they are using the correct browsers and versions as well
> as correct version of Java. They do not have anti-virus software running.
> Users are all using the same security privilege set and no scripts use case
> statements based on location.
> >
> > Concurrent connections are not being exceeded.
> >
> > I tried looking online to see if there are minimum hardware requirements
> for a client computer to access via webdirect (ie min RAM, etc.) but
> couldn't find anything (just browser requirements).
> >
> > Because it's just one user out of 100s with this issue I'm pretty
> certain it's something on their end but I'm not sure what else I should be
> looking for.
> >
> > I also have two other clients hosted on the same server who have no
> issues with webdirect at all.
> >
> > Thanks for any suggestions.
> >
> > Sue Carter
> > Fairhaven Software Products
> > Ottawa, ON
> >
> > _______________________________________________
> > FMPexperts mailing list
> > [hidden email]
> > http://lists.ironclad.net.au/listinfo.cgi/fmpexperts-ironclad.net.au
>
>
>
> ------------------------------
>
> Message: 7
> Date: Tue, 25 Jul 2017 13:49:26 -0400
> From: Sue Carter <[hidden email]>
> To: "[hidden email]"
>         <[hidden email]>
> Subject: Re: FM14 Webdirect issue
> Message-ID: <[hidden email]>
> Content-Type: text/plain; charset=utf-8; format=flowed
>
> Thanks David - however they have tried Chrome and I also had them clear
> it's browsing history and cache. This helped for a little while (they
> entered three records before the spinning wheel showed up again).
>
>
> On 07/25/2017 1:21 PM, David Ness wrote:
> > My fallback for web users that have isolated problems... try using the
> Chrome browser.
> >
> > David Ness
> > FileMaker & Web Applications Developer
> > Sent from my iPad
> >
> >> On Jul 25, 2017, at 9:45 AM, Sue Carter <[hidden email]>
> wrote:
> >>
> >> I have a client with a solution on Filemaker Server 14 using Webdirect.
> They have users from all other the country accessing the database.
> >>
> >> One client in Sacramento keeps getting the spinning wheel, sometimes
> when they've just logged in and other times after they entered some data.
> I've checked that they are using the correct browsers and versions as well
> as correct version of Java. They do not have anti-virus software running.
> Users are all using the same security privilege set and no scripts use case
> statements based on location.
> >>
> >> Concurrent connections are not being exceeded.
> >>
> >> I tried looking online to see if there are minimum hardware
> requirements for a client computer to access via webdirect (ie min RAM,
> etc.) but couldn't find anything (just browser requirements).
> >>
> >> Because it's just one user out of 100s with this issue I'm pretty
> certain it's something on their end but I'm not sure what else I should be
> looking for.
> >>
> >> I also have two other clients hosted on the same server who have no
> issues with webdirect at all.
> >>
> >> Thanks for any suggestions.
> >>
> >> Sue Carter
> >> Fairhaven Software Products
> >> Ottawa, ON
> >>
> >> _______________________________________________
> >> FMPexperts mailing list
> >> [hidden email]
> >> http://lists.ironclad.net.au/listinfo.cgi/fmpexperts-ironclad.net.au
>
>
>
> ------------------------------
>
> Subject: Digest Footer
>
> _______________________________________________
> FMPexperts mailing list
> [hidden email]
> http://lists.ironclad.net.au/listinfo.cgi/fmpexperts-ironclad.net.au
>
>
> ------------------------------
>
> End of FMPexperts Digest, Vol 113, Issue 27
> *******************************************
>



--

James Thomas
60200 Brno
Czech Republic
Tel +420 5155 486 40
_______________________________________________
FMPexperts mailing list
[hidden email]
http://lists.ironclad.net.au/listinfo.cgi/fmpexperts-ironclad.net.au
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Re: FMPexperts Digest, Vol 113, Issue 27

JClose
Hey James,
   Well, what you describe is how it should have worked. :)

You want something like this I think (I have labeled the elements with what I think their layout-part definition should be):

- new page-
'Word' (subsummary- leading)
    Definition1
    Definition2
    Definition3
- new page- (subsummary - trailing)
'Word'  (subsummary - leading)
    Definition1
    Definition2
    Definition3
- new page -  (subsummary - trailing)

The 'new page' is created by a subsummary part that is set to show 'below' or 'after' (I forget which it is).  The other keys are that each 'definition' record should be tagged with the parent 'word'; the subsummary is defined to trigger when sorted by that field, and defined to 'break after 1 occurrence'.  Then when these records are sorted by the parent word field they have have a page break after it and the next word should show up at the top of the next page.   (This sorting should be the same as what creates the leading sub summary.)

-- Justin

> On Jul 26, 2017, at 06:51, James Thomas <[hidden email]> wrote:
>
> Thanks Justin (re message #4)
>
> I did as you said but this simply starts a new page, which does keep the
> entry's records together.
>
> Imagine a dictionary with a headword at the bottom of a page and the info
> about it starts on the next column or page.  This is the sort of thing I'm
> trying to avoid. I want to push the headword to the next column or page to
> keep it with its info.
>
> Hopefully, this makes sense.
>
>
> Thanks again
>
>
> James
>
>> On 25 July 2017 at 22:03, <[hidden email]> wrote:
>>
>> Send FMPexperts mailing list submissions to
>>        [hidden email]
>>
>> To subscribe or unsubscribe via the World Wide Web, visit
>>        http://lists.ironclad.net.au/listinfo.cgi/fmpexperts-
>> ironclad.net.au
>> or, via email, send a message with subject or body 'help' to
>>        [hidden email]
>>
>> You can reach the person managing the list at
>>        [hidden email]
>>
>> When replying, please edit your Subject line so it is more specific
>> than "Re: Contents of FMPexperts digest..."
>>
>>
>> Today's Topics:
>>
>>   1. Re: FMS 11 admin misbehaviour ([hidden email])
>>   2. Re: FMS 11 admin misbehaviour ([hidden email])
>>   3. Printing - keeping stuff together (James Thomas)
>>   4. Re: Printing - keeping stuff together (Comcast IMAP)
>>   5. FM14 Webdirect issue (Sue Carter)
>>   6. Re: FM14 Webdirect issue (BEVERLY VOTH)
>>   7. Re: FM14 Webdirect issue (Sue Carter)
>>
>>
>> ----------------------------------------------------------------------
>>
>> Message: 1
>> Date: Tue, 25 Jul 2017 09:56:29 +0200
>> From: [hidden email]
>> To: <[hidden email]>
>> Subject: Re: FMS 11 admin misbehaviour
>> Message-ID: <[hidden email]>
>> Content-Type: text/plain; charset=UTF-8
>>
>>  I've seen the very same symptoms with a FMS on a virtual macchine
>> with Windows server 2008 Restarting fixed the issue Ciao G. Pupita I
>> have FMS 11.0.5.510 running on Mac OS 10.6.8. It is hosting 1 file.
>> Clients are able to connect etc. There are 3 schedules set up: backup
>> hourly, backup daily, backup weekly. Firstly, the schedules say ?last
>> run? of a few days ago. Which is odd because two of them should be
>> running each day, but even odder is that the backup folder has backups
>> from today, as there should be. There are also appropriate events
>> visible in the Log Viewer. The real problem however is that when I go to
>> edit any of those backup schedules I get stuck on Step 4 ?Select the
>> backup folder and options?. It is here that the backup folder is meant
>> to be specified. Again, for the existing schedules the current value for
>> backup folder appears correct (and further evidenced by the fact that
>> backups are landing in the right place) ? but the Schedule Assistant is
>> saying the path is ?Not a valid path?. The path looks like ?filemac:/JA7
>> HD/Library/Filemaker Server/Data/Backups/?, which also matches the
>> actual intended (and apparently working) backup folder. And yet .. ?Not
>> a valid path?. Anyone seen any of this behaviour before? I?ll try a
>> restart soonish, but I don?t know if this issue will re-occur. e.
>> _______________________________________________ FMPexperts mailing list
>> [hidden email] [1]
>> http://lists.ironclad.net.au/listinfo.cgi/fmpexperts-ironclad.net.au [2]
>>
>>
>>
>>
>> Links:
>> ------
>> [1] mailto:[hidden email]
>> [2]
>> http://lists.ironclad.net.au/listinfo.cgi/fmpexperts-ironclad.net.au
>>
>>
>> ------------------------------
>>
>> Message: 2
>> Date: Tue, 25 Jul 2017 09:56:28 +0200
>> From: [hidden email]
>> To: <[hidden email]>
>> Subject: Re: FMS 11 admin misbehaviour
>> Message-ID: <[hidden email]>
>> Content-Type: text/plain; charset=UTF-8
>>
>>  I've seen the very same symptoms with a FMS on a virtual macchine
>> with Windows server 2008 Restarting fixed the issue Ciao G. Pupita I
>> have FMS 11.0.5.510 running on Mac OS 10.6.8. It is hosting 1 file.
>> Clients are able to connect etc. There are 3 schedules set up: backup
>> hourly, backup daily, backup weekly. Firstly, the schedules say ?last
>> run? of a few days ago. Which is odd because two of them should be
>> running each day, but even odder is that the backup folder has backups
>> from today, as there should be. There are also appropriate events
>> visible in the Log Viewer. The real problem however is that when I go to
>> edit any of those backup schedules I get stuck on Step 4 ?Select the
>> backup folder and options?. It is here that the backup folder is meant
>> to be specified. Again, for the existing schedules the current value for
>> backup folder appears correct (and further evidenced by the fact that
>> backups are landing in the right place) ? but the Schedule Assistant is
>> saying the path is ?Not a valid path?. The path looks like ?filemac:/JA7
>> HD/Library/Filemaker Server/Data/Backups/?, which also matches the
>> actual intended (and apparently working) backup folder. And yet .. ?Not
>> a valid path?. Anyone seen any of this behaviour before? I?ll try a
>> restart soonish, but I don?t know if this issue will re-occur. e.
>> _______________________________________________ FMPexperts mailing list
>> [hidden email] [1]
>> http://lists.ironclad.net.au/listinfo.cgi/fmpexperts-ironclad.net.au [2]
>>
>>
>>
>>
>> Links:
>> ------
>> [1] mailto:[hidden email]
>> [2]
>> http://lists.ironclad.net.au/listinfo.cgi/fmpexperts-ironclad.net.au
>>
>>
>> ------------------------------
>>
>> Message: 3
>> Date: Tue, 25 Jul 2017 13:59:18 +0200
>> From: James Thomas <[hidden email]>
>> To: Filemaker Experts <[hidden email]>
>> Subject: Printing - keeping stuff together
>> Message-ID:
>>        <CAH=iLwEc3JUn5wLZxrFYKadj8PQ0-fWbPtb=GT150EoWG=pBWA@mail.
>> gmail.com>
>> Content-Type: text/plain; charset="UTF-8"
>>
>> Hi,
>>
>> I'm printing a long document that has two sub summary parts followed by a
>> body part (after the heading stuff). Is there any way to prevent a sub
>> summary item from being the last thing on a page, i.e. appearing without
>> any of its associated data? This means making sure it goes to the top of
>> the next page. I don't mind if there is some extra white space at the
>> bottom of the pages.
>>
>> FMP 11 Advanced.
>>
>>
>> Thanks
>>
>>
>> James
>>
>>
>> --
>>
>> James Thomas
>> 60200 Brno
>> Czech Republic
>> Tel +420 5155 486 40
>>
>>
>> ------------------------------
>>
>> Message: 4
>> Date: Tue, 25 Jul 2017 07:41:02 -0700
>> From: Comcast IMAP <[hidden email]>
>> To: [hidden email]
>> Subject: Re: Printing - keeping stuff together
>> Message-ID: <[hidden email]>
>> Content-Type: text/plain;       charset=us-ascii
>>
>> Yes - create a new subsummary part, have it show 'below'.  Set it to show
>> up when sorted by some particular field probably the same field as used on
>> your current sub-summary, so that it shows up at the same times.  Configure
>> it with "break after 'n' occurrences", and set n=1.  This way you will get
>> a new page for every subsummary part.
>>
>> -- Justin
>>
>>> On Jul 25, 2017, at 04:59, James Thomas <[hidden email]> wrote:
>>>
>>> Hi,
>>>
>>> I'm printing a long document that has two sub summary parts followed by a
>>> body part (after the heading stuff). Is there any way to prevent a sub
>>> summary item from being the last thing on a page, i.e. appearing without
>>> any of its associated data? This means making sure it goes to the top of
>>> the next page. I don't mind if there is some extra white space at the
>>> bottom of the pages.
>>>
>>> FMP 11 Advanced.
>>>
>>>
>>> Thanks
>>>
>>>
>>> James
>>>
>>>
>>> --
>>>
>>> James Thomas
>>> 60200 Brno
>>> Czech Republic
>>> Tel +420 5155 486 40
>>> _______________________________________________
>>> FMPexperts mailing list
>>> [hidden email]
>>> http://lists.ironclad.net.au/listinfo.cgi/fmpexperts-ironclad.net.au
>>
>>
>>
>> ------------------------------
>>
>> Message: 5
>> Date: Tue, 25 Jul 2017 12:45:40 -0400
>> From: Sue Carter <[hidden email]>
>> To: Filemaker FM Experts <[hidden email]>
>> Subject: FM14 Webdirect issue
>> Message-ID: <[hidden email]>
>> Content-Type: text/plain; charset=utf-8; format=flowed
>>
>> I have a client with a solution on Filemaker Server 14 using Webdirect.
>> They have users from all other the country accessing the database.
>>
>> One client in Sacramento keeps getting the spinning wheel, sometimes
>> when they've just logged in and other times after they entered some
>> data. I've checked that they are using the correct browsers and versions
>> as well as correct version of Java. They do not have anti-virus software
>> running. Users are all using the same security privilege set and no
>> scripts use case statements based on location.
>>
>> Concurrent connections are not being exceeded.
>>
>> I tried looking online to see if there are minimum hardware requirements
>> for a client computer to access via webdirect (ie min RAM, etc.) but
>> couldn't find anything (just browser requirements).
>>
>> Because it's just one user out of 100s with this issue I'm pretty
>> certain it's something on their end but I'm not sure what else I should
>> be looking for.
>>
>> I also have two other clients hosted on the same server who have no
>> issues with webdirect at all.
>>
>> Thanks for any suggestions.
>>
>> Sue Carter
>> Fairhaven Software Products
>> Ottawa, ON
>>
>>
>>
>> ------------------------------
>>
>> Message: 6
>> Date: Tue, 25 Jul 2017 12:51:10 -0400
>> From: BEVERLY VOTH <[hidden email]>
>> To: [hidden email]
>> Subject: Re: FM14 Webdirect issue
>> Message-ID: <[hidden email]>
>> Content-Type: text/plain; charset=us-ascii
>>
>> Did you search
>> * https://community.filemaker.com
>> for "blue spinning circle/wheel"? FMS14 & FMS15 seemed to have more
>> reports on that.
>>
>> Beverly
>>> On Jul 25, 2017, at 12:45 PM, Sue Carter <[hidden email]>
>> wrote:
>>>
>>> I have a client with a solution on Filemaker Server 14 using Webdirect.
>> They have users from all other the country accessing the database.
>>>
>>> One client in Sacramento keeps getting the spinning wheel, sometimes
>> when they've just logged in and other times after they entered some data.
>> I've checked that they are using the correct browsers and versions as well
>> as correct version of Java. They do not have anti-virus software running.
>> Users are all using the same security privilege set and no scripts use case
>> statements based on location.
>>>
>>> Concurrent connections are not being exceeded.
>>>
>>> I tried looking online to see if there are minimum hardware requirements
>> for a client computer to access via webdirect (ie min RAM, etc.) but
>> couldn't find anything (just browser requirements).
>>>
>>> Because it's just one user out of 100s with this issue I'm pretty
>> certain it's something on their end but I'm not sure what else I should be
>> looking for.
>>>
>>> I also have two other clients hosted on the same server who have no
>> issues with webdirect at all.
>>>
>>> Thanks for any suggestions.
>>>
>>> Sue Carter
>>> Fairhaven Software Products
>>> Ottawa, ON
>>>
>>> _______________________________________________
>>> FMPexperts mailing list
>>> [hidden email]
>>> http://lists.ironclad.net.au/listinfo.cgi/fmpexperts-ironclad.net.au
>>
>>
>>
>> ------------------------------
>>
>> Message: 7
>> Date: Tue, 25 Jul 2017 13:49:26 -0400
>> From: Sue Carter <[hidden email]>
>> To: "[hidden email]"
>>        <[hidden email]>
>> Subject: Re: FM14 Webdirect issue
>> Message-ID: <[hidden email]>
>> Content-Type: text/plain; charset=utf-8; format=flowed
>>
>> Thanks David - however they have tried Chrome and I also had them clear
>> it's browsing history and cache. This helped for a little while (they
>> entered three records before the spinning wheel showed up again).
>>
>>
>>> On 07/25/2017 1:21 PM, David Ness wrote:
>>> My fallback for web users that have isolated problems... try using the
>> Chrome browser.
>>>
>>> David Ness
>>> FileMaker & Web Applications Developer
>>> Sent from my iPad
>>>
>>>> On Jul 25, 2017, at 9:45 AM, Sue Carter <[hidden email]>
>> wrote:
>>>>
>>>> I have a client with a solution on Filemaker Server 14 using Webdirect.
>> They have users from all other the country accessing the database.
>>>>
>>>> One client in Sacramento keeps getting the spinning wheel, sometimes
>> when they've just logged in and other times after they entered some data.
>> I've checked that they are using the correct browsers and versions as well
>> as correct version of Java. They do not have anti-virus software running.
>> Users are all using the same security privilege set and no scripts use case
>> statements based on location.
>>>>
>>>> Concurrent connections are not being exceeded.
>>>>
>>>> I tried looking online to see if there are minimum hardware
>> requirements for a client computer to access via webdirect (ie min RAM,
>> etc.) but couldn't find anything (just browser requirements).
>>>>
>>>> Because it's just one user out of 100s with this issue I'm pretty
>> certain it's something on their end but I'm not sure what else I should be
>> looking for.
>>>>
>>>> I also have two other clients hosted on the same server who have no
>> issues with webdirect at all.
>>>>
>>>> Thanks for any suggestions.
>>>>
>>>> Sue Carter
>>>> Fairhaven Software Products
>>>> Ottawa, ON
>>>>
>>>> _______________________________________________
>>>> FMPexperts mailing list
>>>> [hidden email]
>>>> http://lists.ironclad.net.au/listinfo.cgi/fmpexperts-ironclad.net.au
>>
>>
>>
>> ------------------------------
>>
>> Subject: Digest Footer
>>
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>>
>>
>> ------------------------------
>>
>> End of FMPexperts Digest, Vol 113, Issue 27
>> *******************************************
>>
>
>
>
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>
> James Thomas
> 60200 Brno
> Czech Republic
> Tel +420 5155 486 40
> _______________________________________________
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